Refund policy
RETURN AND REFUND POLICY
We at Wright Way Fashion prioritize outstanding customer service, great quality products, a remarkable experience, and to ensure our customers are satisfied with their purchase(s). If for any reason you were not satisfied, you are able to return your purchase within 7 business days from the date that your order was delivered. Tags, markings, and stickers must be on the clothing.
After the 7th business day, the item is considered FINAL SALE. Purchased items received after 7 business days will be mailed back to the customer and no exchange or store credit will be given. Clothing must be returned in the condition it was received, with all tags attached and no signs of wear or perfumes.
Please note that there are NO REFUNDS. Product(s) may only be exchanged for product(s) with lesser or equal value.
We only accept returns on products that have not been used, worn, torn and/or tampered with. Items altered in any way will not be accepted. We reserve the right to refuse any exchange that does not meet our requirements.
If you aren’t pleased with your item(s) for any reason (it doesn’t fit, color, or doesn’t match your style), no worries, send it back to us within 7 Days.
Once your order is received, Wright Way Fashion will issue store credit (e-gift card) will be sent to the email attached to your order within 2-3 days.
Please note that your store credit (e-gift card) expires 90 days from the date it is issued.
Items purchased with store credit would become FINAL SALE unless a mistake was made on our behalf.
EXCHANGE CONDITIONS:
• Must email us before shipping back your return
• Must be approved by our returns department
• Must be in original condition
• Any items bought on SALE are NOT eligible
• Customer must cover return shipping costs
RETURN ADDRESS:
Wright Way Fashion
203 Yorktown Shopping Center
Lombard, IL 60148
Please note that we do not accept returns or exchanges on products that have been tampered with, worn, consume with perfume, cosmetics, or other beauty products.
We also do not accept returns or exchanges on undergarments, bodysuits, earrings, lashes, lipgloss, or anything similar to the items listed.
RETURN PROCESSING TIME:
Upon receipt of your return, a store credit will be processed within 3-5 business days. Once completed, you will be notified via email.